FAQ

TerraKlay products are made in India, Tunisia, Peru, and Guatemala, by people, not factory made. We prioritize working with women artisans who have been working in their craft for generations. We are also partnering with differently abled young adults by supporting their vocational education for a sustainable livelihood possibility.

Yes. We are an online store based out of the windy city Chicago, IL.

The majority of our COTTON and WOOLEN fabrics are hand dyed which can vary slightly from dye lot to dye lot as it is a natural fiber and done manually. A very subtle variance in dye lots is something we celebrate. We call it “imperfect perfection.” We hope you enjoy the impeccable quality, hand-feel and hand crafted element.

We sure do! If you're interested in opening a wholesale account, please email info@terraklay.com or place an order on Faire: faire.com/direct/terraklay

MERINO WOOL BLANKETS

Dry Clean Only.

ALL COTTON NAPKINS, TOWELS, AND APRONS

Machine wash on cold. Lay flat or hang to dry or tumble dry low.

BASKETS

Wipe clean with a damp cloth.

These care instructions apply universally to all wooden items, from wooden bowls, cutting boards, and charcuterie boards to wooden utensils, ensuring each piece remains a beautiful and functional part of your home for generations.

Seasoning

Start seasoning the wood weekly for the next few months using food-quality mineral oil for a non-rancid, effective treatment. Apply liberally to the wood, let it soak for a while, then wipe off any excess with a cotton dishcloth.

Cleaning and Maintenance

If the wood is tacky or sticky, it is best to hand wash it well with warm water and dish soap, then scrub it down with a nylon scrubber. Give it an hour or two to air dry. If necessary, repeat the procedure. After drying, if the wood appears dry, use fine steel wool (No. 0000) to sand lightly while paying attention to following the grain pattern, and buff it to a soft glow with a wood preserver.

Sanitizing

To clean, hand wash your woodenware with warm water and mild soap without soaking, to prevent damage. Wood is naturally antibacterial, but for extra sanitization, a solution of one part white vinegar to five parts water, or a 50-50 vinegar-water spray, effectively controls bacteria growth. Rinse and air dry after sanitizing.

Damage Repair

If the wood gets dents or is fuzzy in texture, use steel wool or 400–600 grit sandpaper to gently sand the affected area in a grain-following manner until it's smooth. As usual, wash and dry the wood and season it, to bring it back to its original state.

Yes, all TerraKlay products are food safe. The ceramics are freehand painted using food safe paint and glaze.

They are dishwasher and microwave safe. 

Our bowls and trenchers are crafted from Higuerilla wood, a distinctive species from the Amazon tropical forest (southern hemisphere). Unlike the seasonal Boreal species (Maple & Walnut are northern hemisphere species), Higuerilla trees retain their leaves year-round, resulting in a more uniform graining with less visible growth rings. What sets Higuerilla apart is its striking two-toned appearance—its heartwood is a rich, dark brown with red tints, contrasting sharply with the lighter, more uniform sapwood.

Higuerilla wood has a medium density of 0.42 kg/m3, comparable to Maple in terms of hardness and slightly softer than Walnut. Each piece of Higuerilla wood is uniquely cut, meaning not all bowls will exhibit this two-tonality.

Our commitment extends beyond unique wood sourcing; it involves processing each product from a single wood blank. This method not only highlights the natural beauty of the wood but also supports sustainable employment practices for Amazonian locals, helping them thrive beyond mere subsistence.

The cutting boards are made from either Caro Caro wood or Teak wood found in the Guatemala Rain Forest. Enterolobium cyclocarpum, commonly known as guanacaste, caro caro, or elephant-ear tree, is a species of flowering tree in the pea family, that is native to tropical regions of the Americas. 

Teak wood is a dense, close-grained type of hardwood that is sourced from the Tectona grandis tree. Teak is originally golden in color and has a smooth grain and texture. It’s high in natural oils and rubber, meaning it’s strong, durable, and virtually impervious to extreme weather conditions and rotting, even if left untreated.

Our teak wood comes from a plantation in Guatemala, which makes it sustainable.